Questions & answers

Each package shows its delivery time, for example 7 days for the Starter Website and 14 days for the Business Website. The time starts once the invoice is paid and we have your content (text, logo and pictures).

Yes. You approve the plan and the design before we build, and you approve each stage of the work in your client account.

Yes. Once the project is paid in full, the final website and the content made for you are yours.

Use the free quote form and tell us what you need. We reply with a clear plan and a fixed price before any work starts.

Yes. We set up, fix and look after WordPress sites, and install, configure and customise WHMCS for hosting businesses.

You can pay each invoice online by card, by bank transfer, or with credit in your account wallet. Prices are in US dollars.

No, never. We do not store cards. Hosting and monthly plans are renewed by an invoice that we email before the due date, and you pay it yourself.

It depends on what you bought. Services can be refunded in full before work starts. Please read our Refund Policy for the details.

We send the invoice and reminders before the due date. If it stays unpaid, the hosting is suspended a few days after the due date, and ends later if it is still unpaid. Paying the invoice brings a suspended service back straight away.

Yes. Order a hosting plan and send us a support ticket, and we will help you move your site.

Plans set up automatically are ready a few minutes after your invoice is paid. Otherwise our team sets up your account within one business day. Either way you get the details by email and can open cPanel from your client account.

Yes. Every plan includes email addresses at your own domain, with webmail and settings for your phone and computer.

Yes, hosting is for a domain you own. If you don't have one yet, use the domain search on our site to register one first.

Yes. Send us a support ticket and we will move your account to the bigger plan. Your website and email stay as they are.